Schedule and front desk
By doctor and exam room, with walk-ins, follow-ups, a waiting room and patient calls on the TV.
Wondai for medical clinics
Medical clinic system, from booking to payouts.
So the front desk, the doctors and the owner can work with peace of mind: scheduling, health records, checkout, insurance, payouts and inventory in the same system. And a copilot that tells you, instantly, how the clinic is doing right now.
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What changes at the clinic
What the spreadsheet lets slip, the system blocks.
The costly mistakes at a clinic happen in the details: the double-booked slot, the altered record, the refund nobody owns. Here the system itself blocks them, so your team can work with confidence.
| Situation | Calendar and spreadsheet | Wondai |
|---|---|---|
| Two patients in the same slot | It happens, and you only find out at the front desk | The system won't allow it, by doctor and by exam room |
| Health record | A file anyone can change later | Locks when finalized; a correction becomes a new version, with a record of who wrote it |
| Who reads the record | Anyone with the computer password | Only the treating doctor. The front desk can't open it |
| Insurance | Claim forms typed by hand at month end | The claim is created on finalizing and the 837P batch goes out in 1 click |
| Physician payouts | A spreadsheet checked line by line | The doctor submits the invoice through the portal and the system won't pay twice |
| Refunds at checkout | Anyone can delete an entry | Only with the owner's key and a written reason |
In the clinic's day to day
From the first call to month-end closing.
Every screen was designed for what the front desk, the doctor and the owner actually do.
“They called for an appointment and aren't registered.”
Registration and booking together
The front desk registers and books in one step, with the duration, exam room and price already set.
“Someone canceled at 8 am.”
Waitlist
The slot shows up for whoever was waiting for that kind of appointment, and one click books it.
“Who hasn't confirmed for tomorrow yet?”
Confirmations
The list shows who still needs to confirm, with the phone number alongside for the front desk to call.
“The patient has arrived.”
Front desk and TV
The front desk checks insurance and member card, the patient joins the doctor's queue and the TV calls them by voice.
“How much does the insurer owe me and when will it pay?”
Forecast by insurer
Each insurer with how much it owes, how late it is and the next payment date.
“Month end: accountant and insurers.”
Month-end closing
The system builds the batch of claims, generates the 837P file and the accountant's spreadsheet.
The system
The whole clinic in one place.
Each person sees what their role allows, with a verification code for the owner, doctors and finance. And the data belongs to the clinic: each patient's record exports in full, as a PDF with attachments.
Records and documents
Full history. Prescriptions, medical certificates and test orders come from templates with the patient's data.
Checkout and Apple Pay
Tap to pay at the counter, payment links, card and cash. The receipt includes the patient's tax ID.
Insurance and electronic claims
The claim is created on finalizing, the batch goes out in 1 click, and denials and appeals are tracked with deadlines.
Physician payouts
The doctor submits the invoice through the portal and follows it. The system won't pay twice.
Inventory
Lots and expiry dates, kits per service deducted at each appointment and an alert when stock hits the minimum.
Plans
The same system and the same plans for any industry.
Starting at $499 a month. Setup is done by us, at no cost and with no lock-in.
Questions
Go ahead and ask. No question is too small.
Type your question or tap one of the questions scrolling below.
Does the system have electronic health records?
Yes. The record opens with the patient's full history, and prescriptions, medical certificates and test orders come from prefilled templates. When finalized, the record locks; a correction becomes a new version, with a record of who wrote it.
Can the front desk see the health record?
No. Only the treating doctor reads the record. The front desk handles the schedule, patient check-in and checkout.
Does it work with health insurance?
Yes. The claim is created when the doctor finalizes the appointment, the monthly batch goes out in 1 click as standard 837P electronic claims, and the system tracks denials, appeals and each insurer's payment forecast.
Can I accept Apple Pay?
Yes. Tap to pay at the counter and payment links through the clinic's own Stripe account, marked as paid automatically. Card and cash too, including partial payments.
Does the AI answer the clinic's WhatsApp?
Today the clinic's WhatsApp conversations sit in a single inbox, with the patient panel and quick replies for the front desk. An automated AI service on WhatsApp is built to measure for your clinic.
What if the internet goes down?
Screens that were already open, such as the schedule, front desk and patients, stay visible for reference. Records, checkout and conversations work again once the connection is restored.
Contact
Let's talk about your business.
Tell us, in your own words, how your business runs today and what weighs on you most day to day. You don't need to understand technology: that part is on us. We reply by the email or WhatsApp you provide.
- Emailcontato@wondai.com.br
- HoursMon to Fri, 7:30 am to 8 pm (Brasília)
What happens next
- 01We read it carefully and reply by the email or WhatsApp you provided.
- 02We talk to understand how your business works and what it needs.
- 03We run a simulation with a system that fits your business's needs.
We got your message.
Thank you for telling us about your business. We'll reply by the email or WhatsApp you provided.