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Wondai

For those who take care of everything at once

WONDAI

Everything in one core: CRM, orders, inventory, finance, website and WhatsApp service, the entire operation. The AI works inside it.

The problem today

If your day is spent copying information from one place to another, you're not alone.

That's how most growing businesses run: each tool handles one piece, and someone, usually the owner, pieces it all together by hand. It isn't a lack of organization. It's the lack of a system that connects the pieces.

  • Customer service on a separate WhatsAppThe customer's history gets lost
  • Orders written down in a spreadsheetEvery copy is a chance for error
  • Inventory and finance in another systemNobody knows which number is right
  • The owner piecing it all together by handDecisions come too late

Wondai's answer

Everything in one place, with AI helping from the inside.

  • One record
  • One rule
  • One right number

Every owner's question

What if the AI gets it wrong?

It's the right question to ask, and we take it seriously. The AI answers only with what's in your system, and no order goes through without passing the system's check.

  1. 01

    Answers from your records

    Prices, flavors, hours and delivery area come from the system. Change it in the dashboard and the next reply already reflects it.

  2. 02

    Checks before closing

    Item, price, delivery fee and lead time are checked by the system. A wrong order never reaches the team.

  3. 03

    Calls someone when needed

    When it can't answer, the conversation goes to your team, with the full history.

Bakery · order on WhatsApp

I'd like 2 carrot cakes for tomorrow, delivered downtown

System checkcheckingchecked

  • Item on the menuCarrot cake
  • Today's price2 × $38.00
  • Delivery to the areaDowntown, $6.00 delivery fee
  • Order lead timeTomorrow, 3 pm

Order checked and sent to the team

Medical clinic · front desk schedule

Front desk bookingFollow-up for Claire with Dr. Miller, Thursday at 2 pm

System checkcheckingchecked

  • Doctor's scheduleDr. Miller, Thu 2 pm open
  • Exam roomRoom 2 available
  • InsuranceAurora Health
  • PatientNo other appointment at that time

Appointment booked, no conflicts

Dentistry · AI agent on the schedule

AI agent bookingCleaning for Lucas, Friday morning

System checkcheckingchecked

  • ProcedureCleaning, 40 min
  • Dentist who performs itDr. Lee
  • Clinic and dentist hoursFriday, 9:00 to 9:40 am
  • ScheduleNo conflicts

Appointment on the dentist's schedule

Why we exist

Most companies were taught to buy AI. Wondai exists to build it in the right place.

You're not on your own after launch: we monitor every system in production, handle maintenance and test security rigorously.

WondaiAI at the core

Live today: bakery and medical clinic

Buying AIAI at the core, with Wondai
One more subscription to payThe system that does the work
An isolated tool, outside the operationInside the core of the operation
The same for everyoneTailored to your business
When something breaks, you're on your ownMonitoring, maintenance and rigorously tested security

How it works

Getting started is simpler than it looks.

You tell us how you work. We take care of the rest.

  1. 01

    Conversation

    You tell us how your business runs today: what you sell, your house rules and where the day tends to get stuck.

  2. 02

    Setup

    We load your catalog, set up the Artificial Intelligence with your rules and train your team, on the timeline agreed with you.

  3. 03

    Up and running

    Everything runs in one system, with Artificial Intelligence on your WhatsApp. And we track the results with you.

  • Setup at no cost
  • No lock-in contract
  • Your data is yours
Start with a conversation

Day to day

Help for your customers and for your team.

The same AI serves the people who buy from you and helps the people who work with you, always with the information in your own system.

With your customers

Artificial Intelligence on WhatsApp

Replies right away, at any hour, with what is registered in your system.

  1. 01Answers with your prices, hours and rules
  2. 02Builds the order or books the appointment
  3. 03Hands off to the team when needed

In use today at the bakery

With your team

Copilot in the system

You ask in plain language and it answers with the numbers from the system itself.

  1. 01“How much did I sell yesterday?”, “how much do the insurers owe me?”
  2. 02Answers with your operation's data
  3. 03Opens the right screen so you can act

In use today at the bakery and the medical clinic

Real numbers

While the team works, the AI closes the order.

What happens at a bakery that already uses Wondai.

78%
of orders closed by the AI on its own: from the first “hi” to the close, it guides the customer all the way and frees your team for the work that drives results.
9 in 10
customers answered in under 1 minute.
8 in 10
customer messages answered by the AI, not by the team.

Data from a client, July to October 2026. See the bakery system

Our systems

Designed with the people who use them every day.

Each system grows out of a real business's routine and keeps evolving with it.

  • AI on WhatsApp that takes orders and pre-orders
  • Menu by unit, by weight, by flavor and by the hundred
  • Promotions and a website with Apple Pay checkout
See the bakery system
  • Conflict-free scheduling by doctor and exam room
  • Medical records that lock when finalized
  • Electronic insurance claims, Apple Pay checkout and inventory
See the clinic system
  • Schedule with the real duration of each procedure
  • AI on WhatsApp that books, reschedules and cancels
  • WhatsApp conversations in a single inbox, with the front desk
Talk about dentistry
See the bakery system in actionOpen the demo
See the medical clinic system in actionOpen the demo

Dentistry · page in progress

The practice's schedule, with the AI booking on WhatsApp.

  • Real durationEach procedure takes the time it actually needs
  • AI on WhatsAppBooks, reschedules and cancels on its own
  • A single inboxThe front desk takes over the conversation when needed
Talk about dentistry

Your industry

What about your business?

The bakery and the clinic started with a conversation about how the operation works. Yours could be next, on the same core.

We reply by the email or WhatsApp you provide.

Plans

A complete system. You choose how far it goes.

Each plan includes the one before it. You start by selling and serving customers, and the same system grows with your operation.

Unit

For your store or practice to sell and serve without a queue.

starting at

$499/month

Pay as you goAI usage billed separatelyonly what you use

Customer service

  • 24/7 AI on WhatsApp: closes orders and books appointments
  • Single conversation inbox, with handoff to the team

Management

  • CRM that builds each customer profile on its own
  • Catalog, orders, scheduling and promotions

Online presence

  • Sales or showcase website, with Apple Pay
Units
1 included
Extra location
On the Business plan
Support
2 business days
Get started

Business

Most popular

To run the whole business with the numbers at hand.

starting at

$799/month

Pay as you goAI usage billed separatelyonly what you useNo usage cap: the AI never stops.

Everything in Unit, plus:

Management and sales

  • Finance and inventory
  • Online payment: card, Apple Pay and Google Pay
  • Team management and a record of who did what
  • Branded app for your team

Intelligence

  • Copilot: ask “how much did I sell yesterday?” and it answers
  • Margin per product, goals and campaigns

Evolution

  • The system evolves with your operation, in agreed stages
Units
2 included
Extra location
+$97/month
Support
Priority, 24h
Talk about this plan

Network

For chains with several locations and growing.

starting at

$1,999/month

Pay as you goAI usage billed separatelyonly what you useNo usage cap: the AI never stops.

Everything in Business, plus:

Network

  • Catalog, pricing and domain per location
  • Network view, store by store and combined

Custom

  • 120 h/month of custom development
  • Your new features at the front of the line

Account management

  • Unlimited calls with your account manager
  • 2 marketing meetings a month: plan and results
Units
10 included
Extra location
+$97/month
Support
Top priority
Talk about this plan

In every plan

Included, at no extra cost.

  • Setup done by usRecords loaded, AI configured and team trained, on the agreed timeline.
  • .com domainFirst year free, with setup handled by us. The domain is yours.
  • No lock-in contractMonthly plan. Cancel anytime, with no penalty.
  • Security at every layerTwo-step verification, role-based permissions, encryption and daily backups.
  • Your data is yoursIf you end the plan, we hand over all of your operation's data and the domain.
  • Support that stays with youFrom the first records to the first customer, and after that.

AI usage is billed by consumption on every plan, across all locations: you pay only for what the AI actually uses.

Extra location: up to 9 locations on the Business plan and unlimited on Network, also set up at no cost, on the agreed timeline.

Questions

Go ahead and ask. No question is too small.

Type your question or tap one of the questions scrolling below.

What does Wondai do?

It builds the system for your operation in one core: WhatsApp service, orders or scheduling, customer records, inventory, finance and website, all on the same foundation. The AI works inside it, with your data and your rules.

Why not an off-the-shelf AI tool?

A ready-made tool solves a generic problem and leaves the rest to be done by hand. Wondai is built around the way your business works, your data and your rules. The AI works inside the operation, not next to it.

What kind of business is it for?

For businesses that serve many customers, sell or book appointments, and today piece everything together by hand across WhatsApp, spreadsheets and isolated systems. It is already live at a bakery and a medical clinic, and the same core serves other industries.

Do you already serve my industry?

Bakery and medical clinic are already live, and dentistry is in progress. If your industry isn't on the list, tell us how your business works through the form: we adapt the system to your industry without starting from scratch.

Is the system built from scratch for each client?

No. The core is the same for everyone and comes ready: records, rules, orders or scheduling, finance, WhatsApp and AI. What changes is the configuration for the way your business works and, when needed, a piece specific to your industry, built to order.

What if the AI gets it wrong?

It doesn't make things up: it answers based on what is registered in your system, and an order or appointment is only closed after the system checks item, price, time and conflicts. When a case is out of the ordinary, the conversation goes to your team with the history.

Does the AI make up prices or information?

No. Prices, menu or services, hours and delivery area come from your records. If something changes in the dashboard, the next reply already uses the new value.

Does the AI replace my team?

No, and that isn't the idea. It handles the repetitive work, like answering questions, building orders and booking appointments, so your team has time for what needs a person. Your team still makes the decisions.

When does the conversation go to a person?

When the customer asks, when the case falls outside what is registered or when the AI isn't sure. The conversation reaches the team in the same inbox, with the full history, so the customer doesn't have to repeat anything.

Does the AI work after hours?

Yes. On WhatsApp it works 24 hours a day, every day, with your house rules. Anything that needs someone from the team is logged for the next shift.

What is the Copilot?

It is the AI for your team, inside the system. You ask in plain language, like “how much did I sell yesterday?” or “how much do the insurers owe me?”, and it answers with the system's own numbers and opens the right screen so you can act.

How is AI usage billed?

By consumption, on every plan: you pay only for what the AI actually uses, across all of your locations. There are no monthly credits to manage.

Is there a cap on AI usage?

No. The AI keeps working, and usage is billed by consumption on every plan.

How much does it cost?

Plans start at $499 a month on Unit, $799 on Business and $1,999 on Network. Setup is free and there is no lock-in.

What is the difference between the plans?

Unit is for selling and serving without a queue at one store or practice. Business adds finance, inventory, online payment, team management and the Copilot, with 2 locations. Network is for several locations, with 10 included, custom development and an account manager.

Is there a lock-in or a penalty?

No. The plan is monthly: you stay because the system delivers results, and you can cancel anytime, with no penalty.

Is there a setup fee?

No. Setup is on us and free on any plan, including additional locations.

Can I change plans later?

Each plan includes the one before it: moving up doesn't require switching systems or redoing records. It's the same system, growing with your operation.

I have more than one store. How does it work?

Business includes 2 locations and accepts extra stores for $97 a month each, up to 9 in total. Network includes 10 and accepts more for $97 each, with no limit, and a network view store by store and combined.

How does setup work?

Setup is on us and free: we load your catalog or list of services, configure the AI with your house rules and train your team. The timeline is agreed in the contract, according to the size of your operation.

How long does it take to get started?

It depends on the size of the operation. The stages follow the timeline agreed in the contract, with our team by your side from the first records to the first customer.

Do I need to replace the systems I already use?

Not necessarily, and we'll look at it together with you. WhatsApp, Apple Pay and Stripe already connect to Wondai. If you use another system, we build the connection to order, so everything works together without entering the same thing twice.

What does the system already connect to?

WhatsApp, Apple Pay and Stripe, with online payment by card, Apple Pay and Google Pay on the Business plan. Other integrations are built to order.

Do I need a tech team?

No. That part is on us: setup, configuration and ongoing improvements are handled by us. Your team just needs to use it, and we'll show them how.

And after delivery, who takes care of it?

We do. We monitor the system in production, handle maintenance and keep improving it with you. You don't need to build a tech team to keep it running.

What is support like?

Every plan includes support: on Unit, within 2 business days; on Business, priority within 24h; on Network, top priority and unlimited calls with your account manager.

Is my data safe?

Yes. Data is encrypted and only your team gets in, with two-step login. Each person sees only what their role allows, every access is logged and there are daily backups.

Can every employee see everything?

No. Permissions are by role: each person sees only what their role allows, and every access is logged.

If I leave, do I lose everything?

No. Your operation's data is yours: if you want to migrate, we hand over everything. The .com domain is also yours and we transfer it to your name. And there is no lock-in or penalty.

Is the .com domain mine?

Yes. We register it and take care of it, with the first year free and setup handled by us. If you leave, we transfer it to your name.

Do you have real results?

At a client bakery, from July to October 2026, the AI closed 78% of orders on its own, 9 in every 10 customers were answered in under 1 minute and 8 in every 10 messages were answered by the AI.

How do I get started?

Send a message through the form below or write to contato@wondai.com.br, Monday to Friday, 7:30 am to 8 pm (Brasília time). We learn how your business works and show you the system in action.

Contact

Let's talk about your business.

Tell us, in your own words, how your business runs today and what weighs on you most day to day. You don't need to understand technology: that part is on us. We reply by the email or WhatsApp you provide.

What happens next

  1. 01We read it carefully and reply by the email or WhatsApp you provided.
  2. 02We talk to understand how your business works and what it needs.
  3. 03We run a simulation with a system that fits your business's needs.